Blended Case Management Services

Washington Communities Human Services Blended Case Management Services

Blended Case Management provides case management services to maximize access to community agencies and services. Consumers are high risk individuals in need of individualized support, information, and services in order that they may lead a stable and healthy life in the community.

Blended Case Managers assists individuals of all ages who have a diagnosed mental illness or emotional disorders by gaining access to psychiatric, medical, social, educational, and other support services. BCM’s assists with building a strong network of community resources and services and with linking the identified client with the needed services/supports within the community.

BCM provides both traditional and non-traditional hours as needed to accommodate the needs of the individual served.

BCM provides options to individuals, monitors wellness, and helps build a supportive network for individuals.

BCM services include:

    • Assessment and Service Planning

    • Building a Support Network / Socialization Resources

    • Use of Community Resources

    • Linking Consumers with Services and Resources in the Community

    • Assistance with Medical Treatment

    • Monitoring Service Delivery

    • Outreach

    • Problem Resolution

    • Mental Health or Substance Abuse Treatment referrals

    • Housing

    • Education / Vocation

    • Income / Benefits

    • Basic Activities of Daily Living (hygiene, grocery shopping, preparing meals, basic safety skills, etc.)

BCM services assist consumers with developing individualized goals in the following domains:

    • Housing

    • Education/Vocation

    • Income/Benefits

    • Mental Health

    • Drug/Alcohol

    • Socialization

    • Activities of Daily Living

    • Medical

Who is eligible for BCM services:

Any person living in Washington County with a mental health diagnosis or that is in need of a high level of mental health service resource linkages.

How is someone referred for BCM services?

There are three ways to be referred for BCM Services:

1. If you are an active client at Washington Communities Human Services, Inc, you simply need to request a referral for BCM services and meet the criteria by calling 724.225.6940 x113 and someone will assist you in completing the proper referral form.

2. You can complete the Blended Case Management Referral Form and email or fax to

3. If you are not active with Washington Communities Human Services, Inc you may contact the Center for Community Resources at 724.914.3058 and request Blended Case Management Services.

There is no cost for BCM services. Beacon Value Behavioral Health (VBH)/DPW or the County Behavioral Office funds the cost of BCM services for those individuals who are in need of BCM criteria.